Legal
Refund Policy
How payments, cancellations, and refunds are handled for VKV Group services.
Last updated: 16 August 2026
Sections
Scope
State which services this policy covers — project work, retainers, and any ongoing plans.
Quotes and payment schedule
Explain how work is quoted and when payments fall due (for example a deposit before work begins and the balance on delivery).
Cancellation before work begins
Set out what happens if a project is cancelled before any work has started.
Cancellation during a project
Explain how completed work is accounted for if a project stops midway.
Ongoing plans and subscriptions
State the notice period for cancelling a maintenance or marketing plan and how the final period is billed.
Third-party costs
Clarify that pass-through costs such as ad spend, domains, hosting, licences, and plugins are generally non-refundable once incurred.
How to request a refund
Email: info@vkvgroup.com
Phone / WhatsApp: +91 9266-90-3231
Hours: Everyday, 10:00 AM – 6:00 PM
Give the exact steps and the channel to use.
How refunds are issued
State the method and a realistic processing timeframe.
Questions about any of this?
We are happy to explain how we handle your information or how a project works. Ask us anything.